Banners
At checkout you will see one arrival date for each option. Everything behind that date is explained below.
Who does what
After you approve your artwork proof, we produce and ship your order within the production time shown. If we miss it, we refund your Rush or Expedited shipping fee.
UPS or FedEx delivers your order. Their delivery timing, including customs clearance, is outside our control, but we will track your package and help if something goes wrong. If the carrier credits us for a late delivery, we pass that credit on to you.
How the clock works
Every order follows the same four steps. Your production clock starts when you approve your proof.
Rush example, start to finish: order Monday by 5:00 PM CT, receive your proof Monday by 11:00 PM CT, approve it Tuesday by 2:00 PM CT, your order ships Wednesday, and it arrives Thursday.
Or, if you approve your proof by 2:00 PM CT on a Monday, here is what each option looks like:
| Option | Ships from us | Arrives |
|---|---|---|
| Rush | Tuesday | Wednesday |
| Expedited | Thursday | Monday |
| Standard | Monday, one week later | About 1–3 business days after that |
Examples assume no holidays and no changes after proof approval. Weekends, US holidays, and scheduled production closures do not count as business days.
On-time shipping commitment
Rush and Expedited production times are commitments, not estimates, and they start after you approve your artwork proof. If your order does not ship within its production window, we will refund your Rush or Expedited shipping fee.
Shipping & carrier disclosures
- Once your order leaves our facility, delivery is handled by the carrier. Delivery times after shipment are the carrier's estimates. We handle all customs and duties for you, so there is nothing for you to pay or do. Occasionally customs clearance adds time, which is entirely outside our control.
- Half Price Banners is not responsible for delays caused by carriers, customs clearance, weather, natural disasters, holidays, or incorrect addresses.
- If your package is delayed, we will help: we track it, contact the carrier, and keep you updated. If a carrier credits us for a late delivery, we will pass that credit on to you, up to the shipping fee you paid.
- Have a firm event date? Order early enough to allow 1–2 extra business days. You can note your deadline in the Comments box at checkout so we can watch your order. A note is not a delivery guarantee.
- Standard timelines are estimates: about 85% of Standard orders are delivered within the timeframe shown. Large orders may exceed our 5-day production time, and special requests may require additional production time.
Availability
Rush and Expedited availability depends on order size and current production volume. If an option is not shown at checkout for your order, email service@halfpricebanners.com and we will quote a timeline.
- Our business hours are 9:00 AM to 5:00 PM Central Time, Mon–Fri, excluding holidays.
- Please email service@halfpricebanners.com for any questions regarding Turnaround and Shipping.